Over the last ten years, Charles has advocated for communities across Jacksonville. He began his work as a Big Brother through Duval’s Big Brother/Big Sister program. In 2015, he joined the board directors of JASMYN, Jacksonville’s LGBTQ youth services organization, where he soon became Chair of their property board of directors. Working in the private sector, Charles oversaw and helped families find affordable housing and access to mortgages helping eliminate barriers to homeownership, including working with his employer to change their policy as it related to applicants with prior felony convictions.